Stakeholder Engagement
The Tokyo Seimitsu Group believes that continuous, active, two-way communication with various stakeholders is important in creating business value and social value while fulfilling our social responsibilities. By sharing information on real needs and issues through sincere communication with stakeholders, we seek to build strong and deep relationships of trust and grow together.
Customers
Tokyo Seimitsu’s Responsibilities
Product quality (provide stable and reliable products)
Support quality (provide prompt and meticulous support)
Delivery quality (ensure safety at production sites)
Provide environmentally friendly products
Manage customer information appropriately
Provide product information appropriately
Augment compliance awareness (compliance education)
Develop competent quality-related personnel (quality education)
Respond to environmental laws and regulations, such as RoHS/REACH/POPs
Major Means of Communication
Implementation of customer satisfaction questionnaire (once a year)
Support from Sales and/or Customer service divisions (as needed)
Exhibitions/events (several times a year)
Metrology Centers (seminars and workshops, private trade shows, etc.) (several times a year)
Training services, remote services, etc.
Fiscal 2022 Major Results
| Objectives | Initiatives/structures | Main outcome of activities |
| Increased customer satisfaction | Questionnaire-based survey |
Customer satisfaction surveys (once a year) Percentage of satisfactory ratings: 93.3% |
| Global support structure | Stable parts supply structure | 17 locations in Japan and overseas, CE Stock Search System |
| Customer training | Remote support using smart glasses | |
| Support activities to build customer’s future | Metrology Centers | Four locations in Japan, nine overseas |
| Overseas showrooms | Seminars and classes (including web-based seminars) | |
| Provision of solutions | ||
| Consigned measurement | ||
| Overseas technical training |
Employees
Tokyo Seimitsu’s Responsibilities
Consideration of human rights and compliance with labor-related laws and regulations
Initiatives for safe workplace environments
Creation of healthy workplaces where people can work with a sense of purpose
Realization of comfortable workplace environments where people can play active long-term roles
Provision of opportunities for every individual to grow
Major Means of Communication
Labor-management negotiation
Whistleblower system
Education, seminars, e-learning
Regular meetings between supervisors and subordinates
Message from the Board to employees at the beginning of the year
Information dissemination via company newsletters and intranet
Fiscal 2022 Major Results
| Objectives | Initiatives/structures | Main outcome of activities |
| Securing of safe and secure workplaces | Zero accidents resulting in leave | Accidents resulting in leave : 1 |
| Skills/special education training | Total participants : 172 | |
| Mental and physical health | Healthy company declaration | Percentage of people undergoing health checkups : 93.7% |
| Video dissemination on health topics | ||
| Realization of comfortable workplace environments where people can play active long-term roles | Measures to address long working hours | Rate of taking five or more days of annual paid leave : 100% |
| Action Plan for Promoting Employment and Careers of Women | Percentage of female regular employee hires : 18.3% Percentage of female regular employees : 8.5% |
|
| Provision of opportunities for every individual to grow | Human resource training/development | Common training (major themes) : 2,878 hours* Level-specific training (major themes) : 7,061 hours* |
Scope: Full-time employees of Tokyo Seimitsu Co., Ltd. (non-consolidated basis)
Shareholders and Investors
Tokyo Seimitsu’s Responsibilities
Timely, appropriate, and fair disclosure of corporate information
Assurance of shareholders' rights, equality, etc.
Secure earnings and appropriate profit distribution through medium- and long-term corporate growth
Major Means of Communication
General meeting of shareholders (once a year), Issuance of shareholder newsletters (twice a year), and Briefings for Individual Investors (once a year)
Business results briefings (four times a year) and dialogue with institutional investors and security analysts
Reports (Securities Report, Sustainability Report, etc.)
Website (IR information, Sustainability, product information, etc.)
Fiscal 2022 Major Results
| Objectives | Initiatives/structures | Main outcome of activities |
| Fair and appropriate information disclosure | 100th Regular Shareholders’ Meeting | Number of times: 1; Rate of exercise of voting rights: 81.8% |
| Handling coverage by institutional investors/analysts | Number of times : 340 total | |
| Conferences for overseas investors | Number of times : 4 | |
| Briefings for individual investors | Number of times : 1 (online participants : 1,315) | |
| Business results briefings/press conferences | Number of times : 8 |
Business results briefings materials and other materials
Local Community
Tokyo Seimitsu’s Responsibilities
Activities that contribute to local companies
Activities that contribute to local communities
Disaster relief and stockpiling in surrounding areas
Major Means of Communication
Joined Tokyo Federation of Labor Standards Associations, Hachioji Branch
Special lectures for local students (every few years)
Submission of pollution control plan and activity report to Tsuchiura City (once a year)
Volunteer activities
Fiscal 2022 Major Results
| Relationship with local communities | Main expectations and values | Community/system | Main outcome of activities |
| Hachioji City | Coexistence with local companies | Tokyo Federation of Labor Standards Associations, Hachioji Branch | General Affairs and Public Relations Department Hachioji branch, regular public relations newsletter published 5 times/year |
| Fire prevention campaign | Hachioji Firefighting Four-Party Cooperative | Participated in fire prevention campaign as a member of the Japan Association for Safety of Hazardous Materials | |
| Environmental conservation activities | Hachioji City Adopt-A-Road Program | Cleanup of the rotary on the east side of JR Kita-Hachioji Station : 4 times, 176 participants | |
| Tsuchiura City | Environmental conservation activities | Tsuchiura City Pollution Control Agreement | Submission of pollution control plan, business plan, and implementation report |
| Eco-partner Agreement | Cleanup of Nakanuki Park : 50 times, total 100 participants | ||
| Local schools | Support for students | Invitations to the Hachioji Plant | Support for career education programs |
| Visits to nearby schools | Job-specific career guidance subcommittee |
Suppliers
Tokyo Seimitsu’s Responsibilities
Fair and equitable transactions
Safety, human rights, and environmental considerations in the supply chain
Support for resolving CSR issues
Appropriate provision of information
Major Means of Communication
Sustainability assessment (once a year)
Support through procurement activities (as needed)
Supplier CSR Guideline
Web-based system for suppliers
CSR seminar (once a year)
Commendations for suppliers (once a year)
Fiscal 2022 Major Results
| Objectives | Initiatives/structures | Main outcome of activities |
| CSR surveys/check-ups | Sustainability assessment | Response rate: 94.6% |
| Entrenchment of CSR procurement | CSR Seminars | Conducted in September 2022 |
| Strengthening of information sharing | Web-based system for suppliers | Request for investigation of nonconforming product use |
| Manufacturer’s responsibility | CSR training for employees | e-learning |
Business Partnership Building Declaration
On February 1, 2023, Tokyo Seimitsu announced its Business Partnership Building Declaration in support of the aims of the Council for Promoting Partnership Building for the Future*. We aim to build new partnerships by promoting collaborationcollaboration, co-existence, and co-prosperity with business partners in the supply chain and businesses seeking to create value.
*Council for Promoting Partnership Building for the Future: This council conducts activities to promote co-existence and co-prosperity for companies throughout the entire supply chain and new cooperative relationships where size, affiliation, and other factors are irrelevant. Members include relevant cabinet ministers (from the Cabinet Office, METI, MHLW, MAFF, and MLIT as well as the Deputy Chief Cabinet Secretary), Keidanren Chairman, NCCI Chairman, and Rengo Chairman.
Participation in Industry Groups
Semiconductor Equipment Association of Japan (SEAJ)
Tokyo Seimitsu is a member of the Semiconductor Equipment Association of Japan (SEAJ) and participates in the activities of the Service sub-committee and Safety Training sub-committee of the Safety & Support Committee.
The Safety & Support aims to enhance the quality of maintenance services, including for semiconductor manufacturing equipment, and achieve a zero accident rate among service personnel. In addition to creating and providing various guidelines and checklists and conducting activities to promoting the adoption of SEAJ recommended safety training as the industry standard, it participates in the operation of the SEAJ China Travel and Movement Information Exchange site. It does so to support the overseas field activities of member companies as a member of the SEAJ China Business Promotion Team.
The Japan Society for Precision Engineering
The Japan Society for Precision Engineering is organized by experts in their respective fields to promote the sound development of precision engineering technology and to conduct ongoing research on important issues. Tokyo Seimitsu participates in the Expert Committee for Intelligent Nano-Measurement*1 and the Expert Committee for Convergence Engineering*2. Also, in fiscal 2022, one of our employees was appointed to the society’s board, where he will work to promote its activities.
*¹ Expert Committee for Intelligent Nano-Measurement:
An expert committee on technological developments including intelligent data processing, traceability, and standardization.
*² Expert Committee for Convergence Engineering:
An expert committee on new design and productive techniques that digitize object information from 3D shape scanning technologies (industrial X-ray CT and 3D surface scanners) and utilize that information in digital engineering systems (CAD, CAM, CAE).
International Organization for Standardization (ISO)
The International Organization for Standardization (ISO) is responsible for standardization in major industrial fields. As a representative of Japan to TC213, which deliberates and establishes standards for geometrical product specifications (GPS) in the Technical Committee, Tokyo Seimitsu participates in working groups covering coordinate measuring machine standards, roundness measuring machine standards, surface texture measuring instrument/filter standards, and measurement uncertainty standards. In particular, as a project leader of international meetings to discuss specifications and standards for roundness measuring machines and to revise calibration standards for surface texture measuring machines, we are promoting the international
standardization of Japanese proposals.
ISO TC213
Japan Precision Measuring Instruments Manufacturers Association
To promote the precision measuring instruments industry in Japan, The Japan Precision Measuring Instruments Manufacturers Association holds comprehensive exhibitions concerning measurement and all related aspects, promotes standardization that contributes to the improvement of technology and quality, and holds seminars in collaboration with other organizations. Hitoshi Yoshida, Chairman and CEO of Tokyo Seimitsu, has been the Chairman of this industrial association since fiscal 2020. Members from our Company played a central role in the seminar on the use of precision measuring instruments at JIMTOF 2022, which was hosted by the Japan Industrial Association of Measuring Instruments Manufacturers (JIMTOF), where they were involved in planning, preparation, and operations on the day of the seminar.
Environment・Society・Governance
