Annual Maintenance Service

In the event that a fault occurs, technicians will be sent out at the highest priority to restore operation.

Periodic inspection is performed to ensure proper accuracy of measuring instruments, as well as for the maintenance and management of various functions.

Maintenance costs can be budgeted in advance, thus preventing unexpected expenses from being incurred during maintenance work.

Legend

◎ … Included

─ … Not included or available separately

Peace of Mind Care Pack

	Accuracy Inspection	Issue Calibration Documentation	Servicing/Maintenance	Replace Consumables	Inspect/Replace Maintenance Parts	On-site Visit Fees	Repair Fees	Monitoring Service	Instruction Manual (Basic Training)
3-year maintenance contract Full Support Plan V	◎ (Once per 3-year contract)	◎	◎	◎	◎ Up to 600,000 yen※	◎	◎	◎ Once a year (excluding inspection years)	◎
2-year maintenance contract Full Support Plan PLUS	◎ (Once per 2-year contract)	◎	◎	◎	◎ Up to 500,000 yen※	◎	◎	◎ Once a year (excluding inspection years)	◎
1-year maintenance contract Full Support Plan	◎	◎	◎	◎	◎ Up to 300,000 yen※	◎	◎	◎	◎
1-year maintenance contract Standard Plan	◎	◎	◎	◎	◎ Up to 200,000 yen※	◎	◎	ー	ー
3-year maintenance contract Exclusively for surface roughness/contour/roundness measuring machines SR・ Plan V	◎ (Once per 3-year contract)	◎	◎	◎	◎ Up to 300,000 yen※	◎	◎	◎ Once a year (excluding inspection years)	◎
2-year maintenance contract Exclusively for surface roughness/contour/roundness measuring machines SR・ Plan Plus	◎ (Once per 2-year contract)	◎	◎	◎	◎ Up to 200,000 yen※	◎	◎	ー	ー
1-year maintenance contract Exclusively for surface roughness/contour/roundness measuring machines SR・ Plan	◎	◎	◎	◎	◎ Up to 100,000 yen※	◎	◎	ー	ー

Proactive Maintenance Pack

	Accuracy Inspection	Issue Calibration Documentation	Servicing/Maintenance	Replace Consumables	Inspect/Replace Maintenance Parts	On-site Visit Fees	Repair Fees	TESMONITOR	ACRONIS
3-year maintenance contract Proactive Care V	◎ (Once per 3-year contract)	◎	◎	◎	◎ Up to 300,000 yen※	◎	◎	◎	◎	・3-year maintenance contract ・Operation monitoring with TES-MONITOR ・Inspection and Calibration Once per 3-year contract ・HDD Backup Service (ACRONIS)
2-year maintenance contract Proactive Care PLUS	◎ (Once per 2-year contract)	◎	◎	◎	◎ Up to 200,000 yen※	◎	◎	◎	◎	・2-year maintenance contract ・Operation monitoring with TES-MONITOR ・Inspection and Calibration Once per 2-year contract ・HDD Backup Service (ACRONIS)
1-year maintenance contract Proactive Care Light	ー	ー	◎	◎	◎ Up to 50,000 yen※	◎	◎	ー	ー	・1-year contract (excluding Accuracy Inspection) ・10% off inspection and calibration charges during the contract term

With year-round maintenance, "accurate measuring instruments" can be used at any time

For inquiries regarding operational support services, please contact your nearest service center.

service center